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News


Double Up Campaign

To help ease the strain of the COVID-19 Lockdown, we have upgraded our customers' lines to DOUBLE their usual speed. That's a whole lot of fibre! 

We want to ensure our customers have that extra boost while working, home schooling or just relaxing at home together. From 1 April until 30 June 2020 your line will be double your usual speed at no extra cost to you. Hereafter your speed will return to your normal billed speed.

Double Up Promotion Guide

Take a look at what speed you can expect.

  • 5Mbps > 10Mbps
  • 10Mbps > 20Mbps 
  • 20Mbps > 50Mbps 
  • 50Mbps > 100Mbps
  • 100Mbps > 200Mbps
  • 200Mbps > 500Mbps
  • 500Mbps > 1Gbps

Your line will automatically be upgraded once your link is activated.

Please note that some areas are excluded from the promo, these include:

  • Century City, Port Elizabeth, George, Clara Anna Fontein and Blitz Fibre acquired complexes.
  • Lines that have a pending service change, cancellation or are already at 1Gbps.

How to order fibre

If you qualify for the promo, make sure you check your coverage and place an order today!

Wondering if you have received your upgrade? When testing your speed, please ensure the following:

  • You are testing to the correct speed test server.
  • Your router can handle your upgraded speed.
  • You are testing over a wired Ethernet connection and not wireless for the most accurate result.

If you have not received your upgrade yet, please notify your Internet Service Provider who will need to perform first line checks and if necessary, log a fault ticket with our Technical Support department as per standard procedure.

We hope that you enjoy your Froggin' Awesome fibre!

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